Inventory Viewings

If you wish to come see any of our pieces in person, please contact us. All of our inventory viewings are by appointment only. We do ask that if you schedule a viewing, to please have an event date and venue booked prior to the viewing

Reservation

All reservations require a 50% non-refundable deposit upon reserving the items, along with a signed contract, signed invoice and credit card on file. We accept payment by Visa, MasterCard, and Discover. Please note: a quote or proposal is not guaranteed until payment has been received. We allow a rental period of 48-hours. If you feel you need the items longer, there are longer-term rates available. However, we would need to know in advance (7 business days) to avoid any additional charges for late returns. The invoice must be paid in full seven (7) business days prior to the drop-off/pick-up date.  

Changes and Cancellation

Your deposit is non-refundable. Items of equal or greater value may be swapped at any time if available. You can add additional items at any time

Damages

The Client assumes all responsibility for any damages that occur to rental items at their event and agree to pay 6-8 times the rental rate in order to replace the damaged item. Damages include but are not limited to: melted candle wax, cigarette or cigar smell, spills, water damage, chips, cracks, and tears. If a spill of any kind is able to be professionally cleaned, the client will only be charged for the professional cleaning fee, handling fee, and any time away from the collection. Olive Design will send an invoice for any damage, cleaning, or repair fees within three (3) business days of the event. Olive Design will then charge the card on file, unless another form of payment is submitted by the Client.