How does this work?
Browse our collection and find pieces you'd like to use for your event. Once you have selected your pieces, contact us and let us know what pieces you would like. We will then put together an estimate and check the availability of the pieces you’ve requested.
Can I come see the collection in person?
Of course! We ask that you contact us first as we are by appointment only.
Do you deliver?
Yes, we offer delivery services. Charges are determined by location, size and quantity of your order, and set up/tear down.
Can I pick up?
Yes, you can pick up your rental items. Some items may need prior approval. Olive Design will assist with loading and unloading items. We do refuse the right to withhold rental items if we feel the transportation is not secure or will put our items at risk. Please come prepared with blankets and straps to ensure that our inventory is protected.
Do you require a deposit?
Yes, we require a 50% non-refundable deposit in addition to a signed contract and credit card on file to complete your reservation for your rental date.
Can I make changes to my order?
Items may be swapped of equal value at any time if available. You can also add items at any time.
How soon do I need to reserve an item?
Most of our pieces are one-of-a-kind and in high demand, so we suggest contacting us as soon as you book your venue so we can begin fulfilling your Wishlist.
What happens if something breaks or gets lost?
Olive Design will inspect each item and submit an invoice within three (3) business days if any damage is found. The Client will be expected to pay 6-8 times the rental price for any damages recorded. Olive Design will send any items with stains to be professional cleaned and the Client will be expected to pay the professional cleaning fee, handling fee, and any time away from the collection.
Can I use rentals outdoors?
Yes, as long as there is no chance of inclement weather. If there is a chance of inclement weather, we require a back-up plan for our rentals. Rentals may NOT be left outdoors overnight.